Position Vacant - Member Services Officer

Date Published: 
25/02/2010
Author: 
Executive Officer
Membership Services Officer

The CDAA is advertising for a Member Services Officer. If you know someone who may be interested in this position please forward this email to them or direct them to our website at: www.cdaa.org.au

Position Description

POSITION OVERVIEW
An energetic, friendly and self-motivated client-oriented person is required to fill this casual position with the Career Development Association of Australia - Australia’s largest association representing career development professionals. The position is based in our National Office in Dulwich, Adelaide and reports to the Executive Officer.

The position is offered in the first instance for 15 hours per week at an hourly rate of $22.20 plus 9% superannuation.

ROLE STATEMENT

  • Provide effective and timely management of member inquiries
  • Maintain membership databases
  • Management of membership systems and subscriptions
  • Process income and invoicing for CDAA activities
  • Provision of general office administrative support
  • Establish and maintain cooperative working relationships with CDAA secretariat, Board and Division presidents
  • Assist in the organisation of the annual national conference
  • Other duties as determined by the National President and Executive Officer

SELECTION CRITERIA

  • Demonstrated high level of verbal communication and interpersonal skills specific to client service delivery
  • Experience working in a fast-paced customer service environment providing accurate support to clients
  • High level of proficiency in a range of computing skills including word processing, spreadsheets, databases, web content management and email
  • Well developed organisational skills and demonstrated attention to detail
  • Ability to manage a variety of tasks and meet deadlines
  • Demonstrated problem solving skills and ability to use initiative
  • Ability to make an effective contribution in a team environment
  • Well developed written communication skills
  • Experience with MYOB preferred

Enquiries about this position can be made to: Graham Pratt, Executive Officer on 1800 222 390 or executiveofficer@cdaa.org.au

To apply: Please submit a cover letter and resume that demonstrates your ability to meet the above criteria to executiveofficer@cdaa.org.au

Applications close Monday 22nd March 2010.

Position Description (pdf)